Contact Kenlife

Choose the channel that fits what you need.

For a quick conversation, open WhatsApp. For a structured stay, event, catering or group request, use the Planner so the right team receives the useful details from the start.

Mavueni · Kilifi WhatsApp Phone Email Journey Planner What’s On
Best for planning

Plan with Kenlife

Choose Stay, Food & Drinks, Events, Groups, Team Building, Brand Activations, Outside Catering or Camping. The Planner asks only the questions relevant to that journey.

Open Planner
Quick conversation

WhatsApp

Start a Kenlife conversation immediately. The website carries the journey you came from so you do not need to begin with a blank “Hello”.

WhatsApp Kenlife
General enquiries

Email

info@kenlife.co.ke

Useful for general information, documents or enquiries that do not need an immediate conversation.

Talk to Kenlife

Phone

+254708435478

Call when speaking through the request is easier than completing a form.

Good to know

Questions people usually ask

Which contact route should I use for Outside Catering?

Use the Outside Catering Planner or its WhatsApp button. Venue/location information belongs in that journey and helps Kenlife respond meaningfully.

Can I use WhatsApp for accommodation?

Yes. The Stay page and Planner open WhatsApp with stay context so the conversation starts with the right request.

Do I need to complete every Planner question?

Only the questions needed for your selected journey are shown. Conditional details such as an external location appear only when relevant.

Can organisations send formal requirements by email?

Yes. Email is suitable for briefs, schedules and supporting documents; the Planner can still be used first to structure the enquiry.

How do I join or sponsor the Kenlife Resort Network?

Use Resort Network for membership, forums, sponsorship, exhibitions, business clinics and opportunities. Network-specific transactional communication originates from the controlled Resort Network communication channel after registration or relationship linking.

Are Network forums always paid?

No. Each forum is published as free, paid or invitation/complimentary as configured. Paid forums show the applicable participant category and amount before registration.

Can a sponsor contribute an amount outside the listed packages?

Yes. The Network can accept an approved custom monetary contribution or an in-kind contribution. Any applicable service charge is shown separately before agreement.

How do I plan Team Building or a Brand Activation?

Use the dedicated Team Building or Brand Activations journey. Kenlife will confirm objectives, people, site, programme, equipment, food, evidence and any other operational requirements.

How do camping bookings work?

Choose the published own-tent or Kenlife-tent option, dates and group size. Kenlife confirms space and site conditions before the booking is treated as final.

Can I order food for takeaway or delivery?

Use Food & Drinks for the current ordering journey. Takeaway and delivery are offered only where the item, location and operating window are currently supported.

Where do I find current offers?

The Offers page groups active offers by category. Availability, eligibility, validity and booking terms are shown with the published offer.

Where can I see music, karaoke or current activities?

Use What’s On for current and upcoming published programmes, then open Experiences for the wider activity journey. Ask Kenlife if a date has not yet been published.

Can I use Kenlife as a web app on a computer or phone?

Yes. The Kenlife Resorts web app supports compatible modern desktop and mobile browsers. Native Android and iOS availability is shown separately on the App page.

See all Kenlife FAQs →

Your next step

Not sure which department to contact?

Tell the Planner what you are trying to do and Kenlife will continue the right journey.

Kenlife Resorts app

Take your Kenlife visit with you.

Reservations, Network connections, weather alerts, resort maps and walking paths, event arrival, QR journeys, reminders, Kenlife Points and Guest Services — in one connected app.

My Network Opportunities Event check-in Kenlife Points
Guest planningPlan with KenlifeChoose what you are organising. We will ask only what is needed.
01

What are you planning?

Choose one journey. Kenlife will guide you step by step and keep the request connected.

Open full Planner

Guest assistanceWhatsApp KenlifeChoose what you need. We will prepare a clear handoff to the official Kenlife WhatsApp channel.